An American couple landed in the wrong continent after an airline confused two airport codes.
Sandy Valdiviseo and Triet Vo were planning to fly from Los Angeles to Dakar in Senegal with Turkish Airlines. However, instead they landed up about 11,000km away, on an entirely different continent, in Dhaka, the capital of Bangladesh, after the airport codes of DKR (for Dakar) and DAC (for Dhaka) were mixed up.
“When the flight attendant said we were heading to Dhaka, we believed that this was how you pronounced ‘Dakar’ with a Turkish accent,” Valdivieso explained.
When they reached Bangladesh, the pair informed Turkish Airlines about the blunder, and tried to arrange a transfer to Senegal.
The event actually occurred in December last year, but has only just been reported after the couple’s long fight to gain reimbursement.
“I have called them [Turkish Airlines] every Friday for the past four months,” said Valdivieso. “They told me each time that they will review my case and get back to me. But they never do.”
“We are very, very sorry that this happened,” a Turkish Airlines spokesperson stated. The couple has since been offered two free economy-class tickets to anyplace on the airline’s flight network.