CNN – Concierge requests are typically predictable: tickets to a show, flowers, artisanal chocolates.
But some guests demand a truly outlandish hotel experience.
The ability to fulfill those peculiar requests separates the professional concierge from just the schmoes who work at the desk.
Life-size statue replicas in chocolate
Michael Romei, chief concierge of the Towers of the Waldorf Astoria New York, has seen various paranormal concierge requests during his tenure of 20-plus years.
He most vividly remembers the Australian couple crazy about candy.
They wanted near life-size statues of themselves for their wedding — made out of chocolate.
“The pastry chef at the Waldorf had only their photographs to work with,” Romei says.
It took several months and “several emails back and forth” to get the statues’ dimensions just right.
At the Loews Ventana Canyon Resort in Tucson, Arizona, lead concierge Victoria Cote was on the first month of her job when a guest asked where he could purchase two camels.
Refusing to get her rookie feathers ruffled, she located a dealer 35 minutes from the hotel.
The guest went to view the camels but decided against purchasing them, citing “a missing hump.”
Kobe beef for the dog
At the St. Ermin’s Hotel in Westminster, London, a guest requested a daily supply of Kobe beef fillet for his dog.
The concierge team bought and couriered the steaks from a nearby restaurant daily.
Two 150-gram Kobe beef steaks retail for roughly $50 in England.
At the Hotel Indigo in Asheville, North Carolina, a guest asked for a unicorn to be waiting in his room upon arrival.
Concierge Katie Brown purchased a unicorn plush toy and drafted a cheeky but amiable note as a special surprise:
We saw your request for a unicorn. Unfortunately this is the wrong season. Due to their migratory habits, unicorns currently inhabit the second star to the right of twilight.
They are expected to return to Asheville sometime this June.
In the meantime (as Asheville is known among many circles as the Unicorn Capital of the South), we hope that you can accept this very accurate artist rendition of our native fauna.
If this is unacceptable, we do profusely apologize. As you are not the first guest to express interest in our local wildlife, we have planned a meeting with the head unicorn, Lord Mangus Biffy of the Rainbows on perhaps adjusting his peoples/horses/mythical creatures move to somewhere outside the universe to better align with our guest wishes.
Our sincerest apologies,
– The Society of Proper and Right Unicorn Caretaking.
Read more bizarre hotel requests HERE.